Privacy Policy

Effective Date: 9/1/2025
Last Updated: 9/1/2025

Spectacular Plumbing and Rooter (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with our website, services, and communications.

1. Information We Collect

We may collect the following types of information when you use our services:

Personal Information: Name, phone number, email address, and service address when you request plumbing or rooter services.

Communication Information: Phone numbers used to send and receive SMS or voice communications.

Technical Information: IP address, browser type, and usage data from our website.

2. How We Use Your Information

Your information may be used for:

Scheduling and confirming appointments.

Sending service updates, reminders, and important notices via SMS, phone, or email.

Providing customer support.

Sending promotional offers or service-related communications (only with your consent where required).

Complying with legal or regulatory obligations.

3. SMS and Phone Communications

By providing your phone number, you consent to receive SMS and voice communications from Spectacular Plumbing and Rooter regarding your appointments, service updates, and promotions.

Message Frequency: Varies based on your interaction with us.

Message and Data Rates: Standard carrier charges may apply.

Opt-Out: You may opt out at any time by replying STOP to SMS messages. For help, reply HELP.

4. How We Share Information

We do not sell your personal information. We may share your information with trusted third parties only for the following purposes:

Service providers who help us operate our business (e.g., scheduling, messaging, or payment processing platforms).

When required by law, regulation, or legal process.

To protect the safety, rights, or property of our customers and business.

5. Data Security

We use reasonable administrative, technical, and physical safeguards to protect your personal information. However, no system is completely secure, and we cannot guarantee absolute protection.

6. Data Retention

We retain your personal information only for as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements.

7. Your Privacy Rights

Depending on your location, you may have rights regarding your personal information, including the right to access, correct, or request deletion of your data. Please contact us using the information below to exercise these rights.

8. Children’s Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children.

9. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.”

10. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at:

Spectacular Plumbing and Rooter
Website: https://spectacularplumbingandrooter.com
Phone: (650) 296-7396
Email: [email protected]